SMS Terms & Conditions

Last updated: July 19, 2026

These Terms & Conditions govern the ODA Mission appointment updates SMS program. When a small service business uses ODA Mission, it can send appointment-related text messages to its own customers who have opted in. By opting in, a customer agrees to these terms.

1. Program name

The program is called ODA Mission appointment updates. It sends transactional, appointment-related text messages on behalf of the service business a customer has booked with. ODA Mission does not send marketing or promotional messages through this program.

2. Message types

Messages in this program are limited to:

• Appointment confirmations — confirming a booked appointment.
• Reminders — a reminder ahead of the appointment.
• Service follow-ups — a check-in after the work is done.
• Review requests — an optional invitation to leave a review.

3. Message frequency

Message frequency varies by appointment activity. A typical appointment results in a small number of messages (a confirmation, a reminder, a follow-up, and at most one review request). Message and data rates may apply.

5. Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.

6. How customers opt in and how information is handled

Customers opt in verbally at the time they book an appointment. How opt-in works, and how mobile information is collected, used, and protected, is described in our Messaging Policy and our Privacy Policy. Mobile opt-in and consent information is never shared with third parties or affiliates for marketing or promotional purposes.

7. Contact

Questions about this SMS program can be sent to support@odamission.app.